Marc Babin
National Customer Success Manager @Ezfocus
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
National Customer Success Manager @Ezfocus
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EDUCATION
2018 — 2018
Queen's University
Leadership certificate
1998 — 2001
CEGEP - John Abbott College
DEC, Natural Sciences (Pure & Applied)
SKILLS
Workforce ManagementForecastingBusiness AnalysisBudgetsRoi StrategiesOutsourcingCoachingTeam ManagementSalesCall CenterAnalyticsContact CentersBusiness IntelligenceChange ManagementManagementCompetitive AnalysisCustomer SatisfactionProject PlanningSales ProcessCustomer ExperienceSales ManagementAdvanced Ms Excel UserAccount ManagementAnalysisPerformance ManagementProcess ImprovementData AnalysisCustomer ServiceTeam LeadershipCustomer RetentionSales MotivationAccrualsKpi ReportsKpi DashboardsSales CompensationIncentive ProgramsLeadershipMicrosoft ExcelStrategic PlanningTelecommunications
ABOUT MARC BABIN
The foundations of my career are still vivid in my mind: headset well adjusted…
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