Marc Angeli
Director of Business Development & Guest Experience @Chick-fil-A Restaurants
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WORK HISTORY
Director of Business Development & Guest Experience @Chick-fil-A Restaurants
Audubon, NJ, US
Drive operational excellence and guest loyalty for a high-volume franchise by leading cross-functional teams in the execution of \"Second Mile Service.\" Align front-line performance with executive goals through data-driven situational analysis and proactive leadership.* Performance Optimization: Achieved a 23% total point increase and sustained year-over-year growth across all guest-experience categories through the integration of data-driven reporting and \"situational awareness\" training.
EDUCATION
Temple University
BS
SKILLS
ABOUT MARC ANGELI
Strategic Field Operations & Marketing Executive with 20+ years of success driving multi-million dollar revenue growth, brand transformation, and operational excellence. Expert in scaling national programs, orchestrating complex $45M+ partnerships, and leading cross-functional teams to exceed KPIs in fast-paced corporate and non-profit environments. Recognized for a collaborative leadership style that aligns global sales, marketing, and executive stakeholders to accelerate business objectives.CORE COMPETENCIES* Strategic Operations: GTM Strategy | P&L Management | M&A Integration | Scaling Infrastructure* Marketing & Growth: Multi-Channel Campaigns | Brand Transformation | B2B Partnerships* Leadership: Board Relations | Cross-Functional Team Leadership | Crisis Management
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