Marc Auclair

Client Service Manager @Right Management

Montreal, QC, CA

Manage portfolio of over 500 Mid-Market and SMB (under $1B) client accounts in the Eastern United States • Manage, and oversee client consulting engagements for career transition and talent management projects. • Maintain and grow existing client base through cross-selling solutions and negotiating renewal agreements. • Advise clients on industry trends and provide insights on service needs and solutions. • Track ongoing and completed projects, analyze reports and data, and conduct client business reviews. • Manage account activity and authorize billable events for invoicing. • Develop accurate sales forecasts • Maintain regular client communication and touchpoints to deliver optimal service and thought leadership.

Bishop's University

Bachelor of Arts, Political Studies Major

Marianopolis College

Collegial Studies Diploma, Political Science and Government