Marc Alexander
Sr Manager of Business Intelligence @Cue Health
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WORK HISTORY
Sr Manager of Business Intelligence @Cue Health
San Diego County, CA, US
Oversaw source system integrations with platforms such as NetSuite, Salesforce, Shopify, IQVIA SmartSolve, Google Analytics, and numerous advertising platforms.• Collaborated on developing an enterprise data pipeline, data lake, and data warehouse that enhanced analytic capabilities and transformed the accounting team’s reporting and month-end close processes.• Integrated data from over a dozen high-tech manufacturing cells into the data lake, effectively linking manufacturing data with field-testing data.• Enabled analytics teams to utilize predictive analytics and ML tools across various business areas, such as customer segmentation, customer lifetime value analysis, cohort attrition, and marketing optimization.• Worked with Google to maximize the benefits of the Google Cloud Platform, with a focus on leveraging BigQuery, BigQuery ML, and Looker products.• Implemented key software for the data pipeline, including Fivetran, dbt, and GCP, while establishing formal processes, data quality standards, alerting systems, and operational playbooks.• Established a Data Governance Board to ensure transparency, prioritize projects, and coordinate efforts between the data engineering and analytics teams.
EDUCATION
Oklahoma State University
BS, Industrial Engineering & Management
Ashford University
Master of Business Administration (MBA), Business Administration and Management, General
ABOUT MARC ALEXANDER
As a data analytics and business intelligence leader with 15+ years of experience, I have consistently driven enterprise data strategies and roadmaps, leading high-performing teams and managing multimillion-dollar project portfolios. I excel in orchestrating large-scale data analytics and BI initiatives, where I blend strategic leadership with hands-on technical acumen to deliver impactful solutions.I have extensive experience in defining and implementing complex enterprise data projects, from ingestion and management to advanced analytics. My role as a strategic leader and technical subject matter expert has allowed me to drive innovation and transformation within organizations. I am adept at building robust cross-functional partnerships, collaborating seamlessly with product and infrastructure teams, as well as external vendors to ensure the successful delivery of data solutions aligned with business objectives.My career is marked by a proven track record in managing and mentoring analytics and BI teams in dynamic, matrixed environments. I have spearheaded initiatives that range from automating reporting processes to implementing enterprise data warehouses, consistently enhancing operational efficiency and data-driven decision-making. My strong project management skills, combined with a knack for problem-solving and relationship-building, enable me to navigate complex data landscapes and drive strategic outcomes effectively.Career Highlights:• Automated near-real-time reporting across all manufacturing facilities and implemented Overall Equipment Effectiveness metrics at Cue Health, enabling the identification and resolution of a $5M field failure issue.• Collaborated on the development and deployment of classification and outlier models for point-of-sale systems at Zebit, resulting in a 25% reduction in customer default rates.• Revamped the Tableau licensing and delivery strategy at American Specialty Health, saving $50K annually and achieving a significantly better ROI for the tool as well as a 400% increase in end-user engagement.• Established teams, products, processes, and policies that supported organizational growth and innovation at Bridgepoint Education, sustaining a 300% annualized growth rate over 6 years.• Reengineered an RMA receiving process at Argent Consulting, improving inventory turns by 10X, enhancing recycling handling, and delivering information to manufacturing about time-to-failure metrics.
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