Marc Quintal

Experience

1. Director of Cloud Marketplace Certification Operations (Principal)

   Microsoft

   Jul 2020 — Present · Redmond, WA, US

   Business Development Through Digital TransformationFasttrack ISV partner sales motion with growth strategy through Microsoft Cloud Marketplace enabling Global presence, Go-to-Market, Co-sell opportunities, and Rewards program- Advise partner through journey of onboarding Products to Marketplace. Multi-million impact- Recommend technical integration options- Champion escalations and exceptions.Certification & ComplianceAccountable for enforcement of policies in alignment with ethics, corporate values, industry standards, security and privacy regulations- Define certification requirements with Business Groups- Ensure adequate change management for audit purposes- Ensure partner readiness with publicly published policies.Operational ExcellenceDesign, Implement, Run and Optimize worldwide operations for mission critical certification and support processes- Initiated AI based effort with target of 80% optimization- Demonstrated operational excellence with 24/7, 100% green metrics, under budget- Achieved cost reduction by 67% though data analysis while increasing scope- Managed critical security response team to ensure a trusted platform- Initiated Continuous Process Improvement LEAN with 33% efficiency gain.Product ManagementOversaw lifecycle of software products, systems and feature enhancements- Lead the entire lifecycle of publicly available certification tools- Improved Customer Experience by streamlining requirements, features and docs- Developed vulnerability detection system for offers in Marketplace. Supplier ManagementManaged multi-million dollars managed services engagement in alignment with business objectives- Oversaw capacity and forecasting for 50-75 vendor resources- Decreased the cost of business consistently year over year- Advised on RFPs, Statement of Work- Led successful vendor major transitions- Fostered innovative investments.

Education

• Polytechnique Montréal

  Master of Science - MS, Controls Sytems, Automation & Robotics

• Polytechnique Montréal

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

• Collège Mont-Saint-Louis

  Diplôme d'études secondaires

  1976 — 1981

• City University of Seattle

  Master of Business Administration (M.B.A.), General Management

  2004 — 2008

• Collège Ahuntsic

  Diplôme d'études collégiales

  1981 — 1983