Marc Mularoni
Director of Technical Sales at Louisville Tile Distributors, Inc.
- Role
- Director of Technical Sales at Louisville Tile Distributors, Inc.
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Director of Technical Sales
Louisville Tile Distributors, Inc.
Jan 2016 — Present · Cincinnati, OH, US
Pioneered a new role to increase customer success outcomes through providing end-to-end installation process support. Engage the internal sales team, design community, contractors and installers to support complex commercial installation projects. Partner with executive leadership including CFO, COO, and Sr. VP of Sales to develop strategy, manage internal initiatives, and lead external projects. Collaborate with operations managers, CSR team, branch managers, warehouse managers, and over 40 account executives across entire company footprint in 14 locations in 5 states. Leverage expert knowledge of installation products and tools to enhance value, increase sales prospects, and ensure project success. • Grew installation product and tool categories to 23% of overall company sales through end-to-end support model.• Increased margin on tool sales and growth to ~ 4% of total company sales.• Selected to lead a team of internal flooring tool specialists to identify trends and implement marketing programs. • Coached team to improve flooring tool inventory management, product knowledge, and product placement.• Developed training strategy for internal / external customers in collaboration with installation and tool vendor partners.• Created dedicated training center to accommodate instructor-led, interactive and hands-on training methods. • Increased the volume of installation product sales through direct client and sales team coaching initiatives.• Assisted in implementation of pricing strategy that led to increased gross margin on key product category sales.• Provide leadership during complex installations, coordinating and training stakeholders to ensure customer satisfaction.• Offer strategic technical input into RFP development during project bid process.• Manage relationships with professional organizations such as the National Tile Contractors Association and Ceramic Tile Distributors Association.
Education
University of Cincinnati College of Business
Business Administration, Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.