Marc Hackland

WORK HISTORY

ABOUT MARC HACKLAND

I am a Senior Manager with extensive experience in the OEM and Automotive Financial Services industry, delivering impactful results through effective leadership and operational excellence. I am proud to lead a passionate team that shares my commitment to delivering outstanding customer experiences. Together, we focus on building strong relationships, tackling challenges head-on, and ensuring that we consistently exceed the high standards our clients expect.With over 23 years in the automotive industry, my career began with Volkswagen Group UK, specifically Volkswagen Fleet UK, as a Fleet Aftersales Executive. My journey was shaped during the global “Coil Pack” crisis, a defining moment that sparked my passion for overcoming challenges. After 20 years with Volkswagen, I discovered my true passion for driving results through challenges.I’ve developed a diverse skill set across sales, marketing, operations, leasing, financial services, and aftersales, and have navigated major industry challenges such as the 2008 credit crunch, Diesel Emissions issues, and the disruptions from Covid-19. These experiences have sharpened my adaptability, resilience, and commitment to continuous learning.In my career, I’ve taken on strategic leadership roles and developed expertise in the following areas:•Relationship Management: Proven track record in building and maintaining strong internal and external relationships.•Supplier Contract Management: Skilled in negotiating supplier contracts, optimizing pricing and terms, sourcing key partnerships, and driving growth.•Fleet and Leasing Operations: Expertise in developing operational strategies, securing new business, and fostering client growth.•Operations Management: Strong ability to streamline processes and improve service delivery.•Sales & Business Development: Experienced in driving revenue and nurturing long-term client relationships in competitive markets.•People Management: Focused on building high-performing teams and fostering a collaborative culture.•Operating Budgets: Expertise in financial management, ensuring cost control while driving profitability.Additionally, I bring expertise in:•Negotiation•Business Planning•Pricing Strategy•ManagementI’m passionate about the future of fleet and mobility and eager to leverage my experience to help others succeed. Let’s connect to explore potential collaborations for the future.