Marc-Emmanuel Favre
Director Customer Service & Digital Solutions @Alfi Technologies
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WORK HISTORY
Director Customer Service & Digital Solutions @Alfi Technologies
Digital offer to support customer (digital twin, VR, IoT & AI)- Creation of new activity : SaaS offers for training centers (VR based training applications)- Coordination of the activity Automation for the supervision and management of concrete batching plants (On-premise and SaaS)- After sales and customer care service- Spare parts- Management of technical and commercial teams (25 team mates)
EDUCATION
NEOMA Business School
CEFA MBA, Management/Finances
Wharton Executive Education
Programme formation entreprise Rohm and Haas, Marketing et segmentation stratégique
Sciences Po Grenoble - UGA
EcoFI
SKILLS
ABOUT MARC-EMMANUEL FAVRE
Specialties- business development- 4.0 technologies services and digital twin- aftersales and customer care- B to B marketing, digital marketing- team management.
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