Marc C. Smith
Director, Fleet Operations - Take 5 Oil Change at Driven Brands, Inc.
- Role
- Director, National Fleet Operations - Take 5 Oil Change at Driven Brands Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Marc C. Smith
I am an operations and growth leader with deep experience scaling fleet and logistics programs across national, multi-site environments. I specialize in driving revenue growth, operational excellence, and cross-functional alignment while building high-performing teams and strong partner relationships.My background spans fleet portfolio ownership, program governance, quality assurance, and enterprise process optimization, with a consistent focus on improving customer outcomes and business performance. I bring a consultative leadership style grounded in data, accountability, and execution.
Experience
Director, National Fleet Operations - Take 5 Oil Change
Dec 2021 — Present · Charlotte, NC, US
Drove enterprise fleet growth strategy, delivering 53% year-over-year sales growth across the national fleet portfolio· Owned and scaled a $65M national fleet P&L, overseeing revenue performance, account strategy, and long-term partner relationships. · Led fleet enablement across 1,200+ franchise and corporate locations, ensuring operational alignment, service consistency, and profitable execution of fleet programs.· Designed and implemented standardized fleet training for franchise and district leadership, resulting in a 30% increase in fleet service volume· Served as liaison between IT and operations, driving system integrations and process efficiencies between brand POS and Auto Integrate to improve speed, accuracy, and scalability.
Education
Hampton University
Bachelors of Science (B.S.), Business Administration and Management, General
2009 — 2013
Stevenson University
Masters of Science (M.S.), Business and Technology Management (Innovative Leadership Track)
2014 — 2016
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