Marc Battistelli

Role
Operations Manager at ADT
Location
Philadelphia, PA, US
LinkedIn followers
500 followers

About Marc Battistelli

Successful and Experienced Alarm Installation and Service technician, Installation…

Experience

  1. Operations Manager

    ADT

    Aug 2012 — Present

    I manage the day to day operations of the Installation and Service department with a staff of 30-40 Union technicians and subcontractor labor covering the entire Southern NJ area. Daily responsibilities include staffing, scheduling, inventory control, field supervision, customer support and proactive retention, P&L projections and departmental budget goals, time keeping, employee progression and disciplinary actions. My team installs and services customers every month and we pride ourselves on the quality of our work and providing a 100% positive and memorable customer experience.

Skills

  • Customer Service
  • Life Safety
  • Alarm Systems
  • Surveillance
  • Operations Management
  • Ip Cameras
  • Team Building
  • Cctv
  • Physical Security
  • Access Control
  • Security Management
  • Fire Alarm
  • Security Operations

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Marc Battistelli — Operations Manager at ADT in Philadelphia, PA, US | Unifers