Marc Olson

About Marc Olson

Veteran Senior Systems Engineer with over 20 years of professional experience in deploying, implementing, administering, and supporting diverse technologies within dynamic and complex business environments. A consummate professional known for driving successful outcomes and serving as a dependable team player and escalation point. Possesses exceptional analytical skills and excels in client management and communication. Adept at formulating and executing effective strategies. Highly adaptable with a meticulous attention to detail, maintaining thorough documentation and creating instructional materials. Eager to contribute to a collaborative team environment, further develop skills, and deliver impactful solutions to advance company objectives. Skilled in managing and monitoring various physical and virtual hardware, software processes, systems, and network components. Additionally, proficient in data center hardware, cabling, troubleshooting, and monitoring. Demonstrated technical leadership in managing environments across diverse industries including Financial, Aerospace, Medical, Manufacturing, and Legal sectors.

Experience

1. Senior System Engineer - Tiers Dcs Server Support

   Texas Health and Human Services

   Jun 2024 — Present · Austin, TX, US

   Windows Server, Active Directory, VMware, and VxRail HCI Administrator and escalation engineer for the TIERS Software Teams. Assisting in on-premises to AWS Migrations. Configured AD FS and SSO with AD to AWS.• Built out and manage VxRail HCI, and ESXi Clusters, as well as vCenters and VM Builds.• Set up, configured, and manage Dell Power Protect backup appliances.• Manage and create GPOs, OUs, Users, DNS, etc in AD as well as troubleshooting AD issues and replication.• PowerShell scripting for several purposes including some automation and detailed AD information.• Monitoring and ticket remediation with Remedy and Service Now, as well as on-call rotation.

Education

• Seminole High School

  Graduated, Computer Science

  1991 — 1994

• South Plains College

  Computer Science

  1994 — 1995

• Texas Tech University

  Computer Science

  1996 — 1997

• South Plains College

  Computer Science

  1994 — 1995

Skills

• Network Administration
• Virtualization
• Routers
• Vpn
• Databases
• Troubleshooting
• Software Installation
• Security
• Computer Hardware
• Information Technology
• Technical Support
• Data Center
• System Administration
• Dhcp
• Backup Exec
• Disaster Recovery
• Network Security
• Vmware
• Windows Xp
• Dns
• Switches
• Networking
• Servers
• Microsoft Exchange
• Firewalls
• Cloud Computing
• Active Directory
• Xp
• Windows Server
• Hardware
• Routing
• Cisco Technologies
• Windows 7
• Tcp/Ip