Marc Long

About Marc Long

I am an industrious, results-oriented Education Professional with nearly 20 years of private and public experience dedicated to organizational growth and advancing adult learning. I have worked for over ten years in public education with responsibilities ranging from logistics coordination to implementation of health modules to make schools safer. I am highly skilled in Voice of the Customer, Advocacy, Policy Development, and Implementation with excellent communication and interpersonal skills. Core competencies include: Adult Learning, Change Management, Coaching, Coalition building, Customer Service, Operations Management, Value Proposition, Voice of the Customer, Quality Assurance

Experience

1. Infinite Campus Product Manager

   Denver Public Schools

   Sep 2014 — Present · US

   Submit ideas to Infinite Campus or Computer Information Concepts by collecting and evaluating new product ideas• Collect VOC data to aid in the custom development of the campus by conducting interviews, focus groups, usability studies, prototypes, mock-ups • Develop a comprehensive set of requirements to address customer needs and minimize departmental risk • Integrate release and features to match the overall district strategy and product plans• Update the business and process owners on project features

Education

• Regis University

  Master's degree

  2005 — 2008

• Regis University

  Integrating Technology into the Classroom, Graduate Certificate

• Metropolitan State College of Denver

  Bachelor of Arts (B.A.)

Skills

• Supervisory Skills
• Instructional Design
• Classroom
• Curriculum Design
• Process Improvement
• Cultural Awareness
• Technology Needs Analysis
• Assessment
• Training
• Powerpoint
• Inventory Management
• Data Analysis
• Educational Leadership
• Staff Development
• E-Learning
• Curriculum Development
• Public Speaking
• Educational Technology
• Customer Service
• Curriculum Mapping
• Microsoft Office
• Leadership
• Project Coordination
• Teaching