Manimaran Anandan

About Manimaran Anandan

Healthcare Revenue Cycle Management (RCM) leader with 7+ years of experience in US healthcare, specializing in AR & Denial Management, Quality operations, and Process Excellence. I focus on end‑to‑end AR for multi‑specialty US healthcare clients and Proven track record in improving collections, reducing DSO, maximizing the AR recovery, improving the quality scores, and strengthening payer follow‑ups while ensuring SLA and compliance adherence.Currently, I work as a Supervisor at AGS Health, leading AR / quality operations and partnering with US‑based stakeholders, billing, coding, and cash posting teams to resolve complex issues and accelerate cash flow. Previously, as a Quality Team Lead, I managed quality governance for large portfolios, driving standardization, RCA/CAPA, and continuous improvement across AR and billing functions.Selected impact & achievements:Delivered USD 3.1M+ in AR recoveries through analytics‑driven follow‑up and denial management.Achieved a 12–15% reduction in AR aging >120 days and contributed to a 8–12% DSO reduction across key portfolios through operational optimization, automation, and governance improvements.Improved compliance and quality scores from 82% to 97.8% by implementing the structured RCA, CAPA, and SOP standardization and Poke-Yoke.Managed quality governance for 550+ FTEs and managing 40+ auditors, reducing recurring AR defects by 30% and improving clean‑claim performance to 95%+.Contributed to a 10% improvement in operational margins through productivity initiatives and capacity planning.As a Lean Six Sigma Black Belt, I am comfortable working with data, dashboards, and KPIs—linking day‑to‑day operations to financial outcomes. I also hold certifications in Generative AI and AI tools, and I enjoy applying analytics and automation concepts to optimize AR workflows, denial prevention, and reporting.Open to roles in:RCM Operations / AR & Denial ManagementQuality & Process Excellence in Healthcare RCMContinuous Improvement / Lean Six Sigma in Healthcare Operations

Experience

1. Supervisor

   AGS Health

   Apr 2025 — Present · Chennai, IN

   Lead a team of 15+ overseeing RCM processes including billing, AR follow‑up, and denial handling for multi‑specialty US healthcare clients.Design and implement quality control frameworks and audit checklists aligned with HIPAA and client‑specific requirements.Conduct regular transaction audits, perform RCA for recurring issues, and drive CAPA to address process gaps impacting denials, collections, and compliance.Collaborate with operations, training, and compliance to standardize workflows, reduce variability, and improve accuracy and productivity.Prepare and present audit reports, trend analyses, and dashboards for internal leadership and client reviews, translating data into clear action plans.Support client transitions, new process implementations, and ramp‑ups from a quality and operations standpoint, ensuring seamless knowledge transfer and adherence to SLAs.Drive initiatives to reduce denials, increase first‑pass resolution, and enhance customer satisfaction and client NPS.Achieved 15% reduction in error rates, improved audit turnaround time by 10%, and maintained high compliance scores (e.g,>98%) in internal and external audits.

Education

• John Bosco Engineering College

  Bachelor's degree, Civil Engineering

  2012 — 2016

• Chennai Corporation Higher Secondary School

  12th

  2011 — 2012