Maocheng Tang
Consultant Microsoft Dynamics @Orange Business
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WORK HISTORY
Consultant Microsoft Dynamics @Orange Business
Ville de Paris, FR
Successfully deployed the customer services module of Dynamics 365, pre-configuring and training 800+ end-users for a smooth adoption.\\\\n- Reduced test completion time by 30% by automating 50% of test processes(Tosca), improving overall efficiency.\\\\n- Led the migration of the sales module from on-premise to SaaS version, collaborating closely with stakeholders, and customizing features to align with new business requirements, resulting in enhanced productivity and user satisfaction.\\\\n- Designed custom reports and utilized native dashboards within Dynamics 365 and Tableau to achieve streamlined data management and improved customer interactions.\\\\n- Leveraged AI technologies like ChatGPT to automate routine tasks such as redaction of tests in JIRA, leading to enhanced productivity.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Le Mans Université
Diplôme universitaire, Études françaises
Arts et Métiers - École Nationale Supérieure d'Arts et Métiers
Diplôme d'ingénieur
Université Le Havre Normandie
DUT, Génie mécanique et productique
ABOUT MAOCHENG TANG
Dynamic and Multilingual Business Analyst Consultant with over 7 years of experience in the digital domain. Fluent in three languages (French, English, and Chinese), with a proven ability to thrive in diverse and multicultural environments. A track record of delivering data-driven solutions to achieve strategic business objectives. Committed to continuous learning and staying at the forefront of industry trends to drive innovative strategies for clients.
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