Manya Singh
🚀 Aspiring Business Professional | Passionate About Growth, Strategy & Innovation
- Role
- Customer Service Specialist at Foundever
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Manya Singh
A worthy candidate with a passion for building organizational success and wealth. Carrying excellent leadership, communication, and Analytical skills. Along with sterling knowledge of project management and business ethics.
Experience
Customer Service Specialist
Sep 2024 — Present · Gurugram, IN
Provide prompt and professional responses to customer inquiries via chat.• Troubleshoot issues, offer solutions, and escalate complex problems as needed.• Maintain a high level of product knowledge to assist customers effectively.• Ensure customer satisfaction by delivering friendly and efficient service.• Handle multiple chat conversations while maintaining accuracy and speed.• Document customer interactions and feedback for process improvement.• Collaborate with internal teams to resolve customer concerns.• Follow company guidelines and policies to ensure quality service.
Education
Kendriya vidyalaya
High School Diploma
2018 — 2021
Institute of Information Technology & Management
Bachelor of Business Administration - BBA
2021 — 2024
upGrad.com
Professional Certificate Program
2024 — 2025
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