Manya Khanna
Fraud Analyst at Genpact | BA Economics(hons) graduate from O.P. Jindal Global University (JGU)
- Role
- Fraud Analyst at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Fraud Analyst
Sep 2024 — Present · Gurugram, IN
Investigating fraud claims reported by bank customers as part of the dispute investigation team.Analyzing financial data to identify discrepancies and potential fraud- Examining transaction data and documentation to determine root causes and implement effective resolution strategies- Identifying trends and patterns in dispute data to improve resolution efficiency- Experience in payment processors and chargeback management systems, including Visa and Star- Developed skills in error allegation analysis, anti-money laundering (AML) compliance, financial crimes investigation, and fraud analysis- Leading virtual dispute resolution sessions and weekly team meetings to discuss client updates and audits, enhancing communication and collaboration skills-Develop and maintain a comprehensive knowledge base of dispute trends and resolution techniques, continuously updating it with emerging industry practices.
Education
O.P. Jindal Global University (JGU)
Bachelor of Arts - BA, Economics
2021 — 2024
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