Manvi Kapoor

Sr Program Manager Facilitator Assessor @Jombay

Gurugram, IN

Client Engagement: Initiated and maintained regular communication withclients to understand their evolving needs and challenges in the L&D space. Needs Assessment and Solution Alignment: Conducted thorough needsassessments to identify client requirements and learning objectives. Curatedcontent and collaborated with the L&D team to tailor solutions that alignedwith the client\'s goals. Project Management: Oversaw end-to-end project management processes,ensuring the timely delivery of L&D programs. Coordinated with internalteams to allocate resources, manage timelines, and monitor projectprogress. Client Satisfaction and Feedback: Proactively gathered client feedback,assessed satisfaction levels, and used insights to make continuousimprovements to L&D programs. Stakeholder Relationship Building: Developed and maintained relationshipswith key stakeholders like trainers, clients, and finance within clientorganizations. Collaborated with decision-makers and influencers to ensurealignment of L&D initiatives with broader organizational objectives.

Delhi University

Bachelor of Arts - BA, Art

AIICCE

Diploma, Nursery Teacher Training