Manvendra Singh
EX-Johnson lifts || EX- Vandhana international ||TKE, Assistant Manager -Service Operations -North Region at TK elevator
- Role
- Assistant Manager- Service Operations(Faridabad Area) at TK Elevator
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Manvendra Singh
EX- Johnson Lifts || EX -vandhana international ||TKE-Assistant Manager -Service Operations.Career spanning over 10 years of experience in streamlining & spearheading service and support, driving customer centric service & maintenance to meet or exceed quality of service commitments; ensuring customer satisfaction and delight.illustrious career in conceiving & implementing effective ideas/ strategies, solving complex issues, aimed at achieving organization strategic goals; targeting assignments in service and support preferably in Faridabad and palwal Haryana.monitoring the overall function of service and maintenance, investigated customer complaint/ feedback, identified improvement areas. established performance driven culture that ensure personal ownership. ensured highest level of customer satisfaction through problem solving skills. built strong working relationship with the customers. experience of implementing procedures and service standards for business excellence- Ensures timely and efficient completion of elevator maintenance, repair projects- Provides technical guidance and support to field personnel- Conducts site visits to inspect work quality and ensure safety protocols are followed- Manages inventory and orders parts and materials as needed- Collaborates with customers and internal teams to resolve issues and improve services- Implements safety procedures and adheres to industry standards and regulations- Trains and mentors field personnel to enhance their skills and knowledge- Prepares reports and maintains records of work performed, including maintenance records and customer satisfaction surveys.
Experience
Assistant Manager- Service Operations(Faridabad Area)
Mar 2025 — Present · Delhi, IN
Education
Uttar Pradesh technical University Lucknow
Bachelor's degree, Mechanical Engineering
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