Manvendra Mishra
- Role
- Director Technical Support Engineering at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Manvendra Mishra
21+ years of experience in Enterprise Product Support, Cloud technologies and Contact…
Experience
Director Technical Support Engineering
Dec 2023 — Present · Hyderabad, IN
Education
Kurukshetra University
Bachelor of Technology (B.Tech.)
Skills
- Requirements Gathering
- Business Process Outsourcing (Bpo)
- Sdlc
- Solution Architecture
- Telecommunications
- Team Leadership
- Requirements Analysis
- Business Process Improvement
- Vendor Management
- Call Centers
- Business Development
- Offshoring
- Team Management
- Project Management
- Bpo
- Quality Assurance
- Outsourcing
- IT Service Management
- Change Management
- Business Process
- Software Project Management
- Customer Satisfaction
- Performance Management
- Crm
- Itil
- IT Strategy
- Resource Management
- Sla
- Pmo
- Pmp
- Management
- Leadership
- Transition Management
- Pre-Sales
- Customer Relationship Management (Crm)
- Service Delivery
- Project Delivery
- Business Analysis
- Global Delivery
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