Manu Singh
ServiceNow | Digital Transformation Advisor | Industry Workflows | Enterprise Service Management | Growth Enabler
- Role
- Delivery Head, Servicenow at Tech Mahindra
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Manu Singh
18+ years of experience in IT industry focusing on ServiceNoW, Digital transformation, Enterprise Service Management and Asset Management transformation for clients across US, Europe and RoW regions playing multiple roles ranging from Delivery Director, Delivery Head, Pre-sales Director, Delivery Manager, Program Manager, Solution Architect etcExperienced in multiple ServiceNoW modules/capabilities- ITSM, Discovery, CMDB, SAMPro, HAMPro, FSM, ITBM, CSM, HRSD, Industry WorkflowsManu has setup Global ServiceNoW practices in the past and led end to end growth for the ServiceNoW practice (Presales / Revenue growth / Delivery Management / people growth)
Experience
Delivery Head, Servicenow
Mar 2024 — Present
Delivery Head for ServiceNow - UK/Europe Region
Education
Symbiosis Centre for Information technology
MBA, SYSTEMS
2007 — 2009
A.M.N.E.M.S, Indore
12th, MAths and Computers
2000 — 2001
A.M.N.E.M.S, Indore
10th, General
1998 — 1999
Shri Vaishnav Institute of technology & Science, Indore
BE, Electronics & Communication
2001 — 2005
Skills
- Software Project Management
- Requirements Management
- Process Management
- Pre-Sales
- Itil
- Client Communications
- People Management
- Software Project Estimation
- Project Management
- Solution Architecture
- Requirements Gathering
- Business Analysis
- Team Management
- Cross-Functional Team Leadership
- Management Consulting
- Project Planning
- Requirements Analysis
- IT Service Management
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