Manu Nair

About Manu Nair

Builder. Innovator. Engineering culture maker.I build engineering organisations that deliver complex platforms at scale, from data and AI systems to cloud-native transformations to legacy modernisation programmes. I ship them, and I build the teams that sustain them.Over 20 years, I\'ve gone from writing C++ at AT & T to leading 120+ engineers across enterprise platforms at BT Group, one of the world\'s largest network operators. Along the way, I\'ve launched products across 6 countries, designed an algorithm that earned $3M+/year in recurring revenue, and led a national infrastructure migration programme spanning 4,800+ sites.At BT, I built the company\'s first Data Mesh platform (TORQUE), decentralised data ownership across 10+ domains with production ML systems serving 5M+ assets. I brought in LLM orchestration and agentic AI workflows that automated 80% of service lifecycle feasibility. I broke down siloed teams into horizontal capability layers with dedicated SRE, DevOps, and observability, growing delivery capacity from 8 to 14 programmes while cutting contractor spend by 30%.What I care about beyond the tech: building engineering cultures where people do the best work of their careers. Structured incident reviews, skip-levels, mentoring programmes, not as HR checkboxes but as the foundation of teams that actually ship. My team consistently scores in the top quartile for engagement.Before BT, I spent a decade at Netcracker Technology (NEC) growing from Integration Lead to Group Manager, migrating Tier-1 operators to cloud-native microservices, scaling platforms to 25M+ requests/month, and managing 40+ member cross-functional teams across Charter, Time Warner Cable, and Cox Communications.I\'m an engineer at heart who chose leadership because I believe the highest-leverage thing you can do is build the team that builds the platform.

Experience

1. Senior Engineering Manager

   BT Group

   Mar 2023 — Present · Bangalore Urban, IN

   Engineering leader owning end-to-end technology strategy and execution for platforms that run national fixed network operations where downtime isn\'t an option and scale is measured in millions.What I\'ve built and transformed at BT Group: Pioneered Data Mesh Architecture and data stewardship at enterprise scale — decentralised ownership across 10+ data domains with formal data contracts, schema governance, data cataloguing, and SLA-backed data quality powering ETL/ELT pipelines(Airflow,n8n), self-service BI (Apache Superset, Metabase, Power BI), and ML-driven insights Pioneered AI-enabled workflows that cut manual operational interventions by 25%, replacing reactive firefighting with agentic AI and LLM-assisted automation across provisioning, monitoring, and incident triage Architected event-driven systems on Apache Kafka and Kafka Streams processing 1.5 million events per day — powering real-time inventory exposure and network intelligence at scale Led the largest legacy-to-modern transformation in BT Fixed Network OSS: SRIMS migration, Data Mesh adoption on Apache Iceberg, and cloud-native refactoring — eliminating years of technical debt while improving platform resilience Full P&L accountability of annual budget ownership with hands-on vendor strategy across offshore delivery partners, SaaS contracts, and cloud spend optimisation Drove strategic insourcing programme reducing contractor dependency by 30% while increasing internal engineering capability and ownership 120+ engineers across 10 platforms and 18 programmes — one relentless focus: turning engineering investments into measurable business outcomesI build platforms, grow leaders, and ship at scale. Open to conversations about engineering leadership, data platforms, and AI-native transformation.

Education

• Cochin University of Science and Technology

  Cochin University Of Science and Technology, Electronics and Communication and Engineering

  2002 — 2006

Skills

• Software Project Management
• Technical Design
• Product Specialists
• Telecommunications
• Solution Architecture
• Agile Methodologies