Manu Nair
General Manager | Hospitality Leader | Driving Performance Through People & Purpose
- Role
- General Manager at Hyatt
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Manu Nair
With over 18 years of progressive experience in the hospitality industry, I have developed a strong foundation in hotel operations, revenue management, and leadership across multiple disciplines. Currently serving as the Property Leader at Fairfield by Marriott Rajajinagar, Bengaluru, I oversee a 148-room hotel with two outlets and sq. ft. of banquet space, supported by a talented team of 105 associates.In the past two years, I have driven a 27% increase in overall hotel revenue, achieved 19% EBITDA growth, and elevated guest satisfaction by 20%, while strengthening brand visibility and market positioning through focused marketing and operational excellence.My leadership philosophy centers around empowering teams, creating a culture of ownership and accountability, and aligning every department toward a unified vision of guest-centric performance. I believe that sustainable success in hospitality comes from balancing financial growth with exceptional guest experiences and a motivated team.As I prepare for my next step toward a General Manager role, my focus remains on building high-performing teams, driving profitability through innovation and strategic foresight, and delivering consistent brand excellence that resonates with both guests and associates alike.
Experience
General Manager
Feb 2026 — Present
Seasoned hospitality professional with a strong track record of leading high-performing hotel operations, elevating guest experiences, and delivering sustainable commercial results. With extensive experience across full-service and select-service environments, I specialize in aligning people, process, and profitability to drive RevPAR growth, operational excellence, and brand integrity.Known for building empowered teams and fostering a culture of accountability and service excellence, I bring a hands-on leadership style complemented by strategic foresight. My focus remains on strengthening market positioning, optimizing owner returns, and creating memorable guest journeys while maintaining uncompromising brand standards.Core Competencies:• Hotel Pre-opening & Stabilization• Revenue & Profit Optimization• Guest Experience Enhancement• Team Leadership & Talent Development• Owner & Stakeholder Management• Brand Compliance & Quality Assurance• Market Penetration StrategiesI am passionate about developing future leaders, strengthening organizational culture, and consistently raising the bar on operational performance.
Education
St. Andrews High School
SSC, High School
1990 — 2002
NIBR Institute of Advance Diploma & Hospitality Management
Advance Diploma in Hospitality Management, Advance diploma in Hotel Management
2004 — 2006
Swiss School of Business and Management
Executive MBA, MBA
Skills
- Micros
- Food
- Hotels
- Food Service Operations
- Menu Development
- Hospitality Industry
- Food
- Customer Satisfaction
- Hospitality Management
- Revenue Analysis
- Restaurants
- Hotel Management
- Hospitality
- Banquets
- Fine Dining
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