Manuj Kumar

Senior Director- Strategy Ops and Business Performance, Emea @Adobe

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Senior Director- Strategy Ops and Business Performance, Emea @Adobe

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London, GB

Part of the EMEA PS leadership team of 320 people org. to define the strategic agenda of people and business growth, leading business transformation via key insights, system deployment and the org. design. • Fostering a culture of Trust, Accountability, Diversity and Customer value by being the Servant Leader. • Driving a $100M portfolio by leading eight high-performing business functions supporting sales and delivery: Revenue Ops, Commercial & Contract Operations, GTM, Sales Enablement & Sales Operations, Business Intelligence, Resource Management, Learning Services, and the Transformation Office.• Architected a robust insights infrastructure, integrating Python, SQL, and Power BI to develop leading and lagging indicators, elevating the insights function in strategic decision-making.• Embedding a data-driven culture by leveraging insights for real-time decision-making, including securing German Workers Council approval for a new compensation plan.• Owning leaders’ weekly Outlook calls and QBRs to coach sales and delivery to drive against key financial metrics- Bookings Value, Revenue and Contribution Margin- and helping to unblock barriers to execution. • Part of the steering group for tools upgrade including SFDC and replacement of legacy billing system with MS Dynamics. • Led the deal commercial discussions constantly optimizing rates and margins while driving customer value.

EDUCATION

N/A

University of Lucknow

Bachelors, Accounting, Law, Macro & Micro Economics

N/A

University of Lucknow

Masters, Accounting for Business Decisions, Direct Taxation,Economics, Internation Trade

2003 — 2004

Institute of Management Technology, Ghaziabad

Diploma, Business Management

2016 — 2017

London Business School

Master of Business Administration (M.B.A.)

1994 — 1997

Institute of Cost Accountants of India

Cost Accountancy, Costing,Accounting,Project Management,Statistics

2000 — 2001

The ICFAI University, Tripura

Diploma, Business Finance

SKILLS

Sales CompensationStrategic PlanningBilling SystemsOutsourcingHuman ResourcesTransition ManagementFinancial ModelingStrategyManagementTeam ManagementManaging and Driving PerformanceAnalysisOffshoringBusiness PlanningOperations ManagementLeadershipCustomer Relationship Management (Crm)Sales OperationsCross-Functional Team LeadershipChange ManagementProject ManagementPerformance ManagementCrmService DeliveryContinuous ImprovementBusiness AnalysisGlobal Systems ImplementationOff-Shoring and Transition ManagementBusiness ProcessPersonnel Management

ABOUT MANUJ KUMAR

As a Senior Director at Adobe, I serve as the second in command of the EMEA Professional Services team, overseeing 320 individuals, including 27 people directly in my organization. My responsibilities encompass driving business growth through strategic planning, sales and delivery execution, and operational excellence. I collaborate closely with the Ultimate Support, Customer Success, SPP, Finance, and Software sales organizations to drive our KPIs. With over 20 years of experience in the technology industry, I have a proven track record of delivering results in sales, consulting, shared services, and leadership roles.I pride myself on being a craftsman and a servant leader who fosters a culture of trust and a growth mindset through diversity and inclusion. I inspire and empower team members to drive greater customer value. I am passionate about business transformation via global systems roll-out, strong execution, driving accountability, and organizational design. Additionally, I excel at coaching sales and delivery teams to achieve key financial metrics and optimize resource allocation. My goal is to create a positive and productive work environment that enables our team to thrive and deliver exceptional results.

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Manuj Kumar — Senior Director- Strategy Ops and Business Performance, Emea at Adobe in London, GB | Unifers