Manuel Zavala
Digital Product Leader | Global eCommerce & Creative Content Enablement | Specialized in Consumer Trust & Secure Transactions | Trilingual: English, Spanish & Portuguese | Driving Mission through Digital Innovation
- Role
- Digital Product Owner - Customer at AutoZone
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Manuel Zavala
Product Owner with 7+ years of experience delivering consumer-facing digital product features at scale. Lead cross-functional teams to build secure, intuitive post-purchase and transactional experiences across multiple countries. Expert in requirements definition, stakeholder management, data-driven prioritization, and launching products that enhance customer trust and engagement. Fluent in English, Spanish, and Brazilian Portuguese.
Experience
Digital Product Owner - Customer
Apr 2024 — Present · Memphis, TN, US
Sr. Digital Product Owner focused on post-transaction interactions and communications with users of our B2C US site, as well as integrations with our third-party services.
Education
Universidad Autónoma de San Luis Potosí
MDG, Masters in Typographic and Editorial Design
1996 — 1997
Universidad Autónoma de San Luis Potosí
LDG, Graphic Design and Marketing
1991 — 1997
Skills
- Photoshop
- Packaging
- User Experience
- Social Media
- E-Commerce
- Wordpress
- Adobe Acrobat
- Java Software Development
- Email Marketing
- Flash
- Sales
- Corporate Identity
- Php
- Css
- Strategic Planning
- Online Marketing
- Corporate Communications
- Java
- Retail
- Management
- Photography
- Brand Development
- Graphics
- Adobe Fireworks
- Web Development
- SEO
- Brochures
- Javascript
- Quarkxpress
- Indesign
- Advertising
- Creative Direction
- Layout
- Corporate Branding
- Dreamweaver
- Illustrator
- Direct Mail
- Marketing
- Copywriting
- Web Design
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