Manuel Thompson
Principal Service Manager @Syntax Deutschland
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WORK HISTORY
Principal Service Manager @Syntax Deutschland
EDUCATION
Fachhochschule Bingen
Diplom-Informatiker (FH), Angewandte Informatik
Gymnasium Bad Sobernheim
Abitur
McGill University - Desautels Faculty of Management
McGill Executive Leadership Experience (MELE)
ABOUT MANUEL THOMPSON
Experienced and highly motivated Customer Management Professional with a strong technical background and a proven track record in the IT industry. Expert in Managed Services, ITIL, IT Outsourcing, and Customer/Service Management. With about 20 years of experience in the IT sector, I bring a customer-centric approach and a solution-oriented mindset. My professional values and strengths include: • I firmly believe that the customer should always be at the core of our daily operations. • I take pride in the quality of my work and am willing to take personal responsibility for removing obstacles. • Open and honest communication is essential to success. • Effective communication and collaboration with both IT and business stakeholders to achieve common goals. • Building trusted, long-term partnerships is a priority for me. • Above all, I have a strong \"get-things-done\" mentality and simply love my job.
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