Manuel Ruiz
Guest Experience Manager | Entertainament | BASBOL Senior
- Role
- Guest Experience Manager at Walt Disney World
- Location
- Davenport, FL, US
- LinkedIn followers
- 500 followers
Experience
Guest Experience Manager
Aug 2022 — Present · Orlando, FL, US
Responsibilities Oversee the day-to-day operations for the character department.•Opening and closing areas, distributing job tasks and leveling staffing needs.•Communicating with several parties involved (maintenance, operations, show quality and creative) to ensure the operations run smoothly.•Helping the team to reach developmental goals and applying corrective actions to resolve issues/situations.•Participating in seasonal events (Halloween and Christmas parties, Marathons, Service Awards, etc.).•Champion for College Program participants as well as champion for the Environmental Sustainability programs at Magic Kingdom Park.
Education
Valencia College
Associate of Arts - AA
2020 — 2023
Disneyland Paris Talent School
Operations Management and Supervision
2012 — 2013
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