Manuel P.
Managing Director @ Titan Specialized Services | Revenue Capture & Operational Excellence
- Role
- Managing Director at Titan Specialized Services, Inc
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Manuel P.
As Managing Director of Titan Specialized Services for over seven years, I lead revenue capture and operations, delivering critical electrical distribution and uninterruptible power solutions for our commercial and government clients worldwide. With expertise in project management, contact centers, and team leadership, I am committed to fostering lasting client relationships while executing flawless installations and proactive maintenance. My objective is to drive operational excellence, ensuring our partners trust us to navigate challenges and achieve success.
Experience
Managing Director
Titan Specialized Services, Inc
Feb 2019 — Present · Salt Lake City, UT, US
Build and grow federal government contracting capabilities from the ground up for a small business, establishing comprehensive proposal development and revenue capture systems. Secured 25+ prime contract awards across multiple agencies including DoD, VA, Department of Justice, and Department of Commerce.Expand commercial portfolio by cultivating strategic client relationships in contact center technology, broadcasting infrastructure, and home automation sectors. Lead end-to-end contract performance and service delivery, coordinating integrated teams of internal staff and subcontractors to ensure quality execution.
Education
Troy University
Bachelor of Science - BS, Business Administration, Marketing
1994 — 1997
Landmark
Forum, Advanced Course, and SELP
2006 — 2009
Skills
- Telecommunications
- Pmo
- Pmp
- Business Process
- Process Improvement
- Business Transformation
- Professional Services
- Bilingual Communications
- Curriculum Innovation
- IT Management
- Service Delivery
- Business Analysis
- Strategy
- Call Center
- Offshoring
- International Project Management
- Business Process Improvement
- Customer Experience
- Operations Management
- Performance Management
- Crm
- Remote Team Management
- Consulting
- Team Leadership
- Virtual Teams
- Resource Management
- Certified Project Manager
- Program Management
- Program Facilitation
- Vendor Management
- Management
- Contact Centers
- Workforce Management
- Bpo
- Outsourcing
- Public Speaking
- Management Consulting
- Call Centers
- Workshop Facilitation
- Cross Functional Team Building
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