Manuela Mancusi

Planning, Governance & Architecture Director @Telepass

As Planning & Governance Lead at Telepass, I am responsible for setting and overseeing the strategic direction of IT initiatives across Telepass and affiliated companies. My role bridges technology and business, ensuring that investments and solutions align with organizational goals.Key Responsibilities:1. IT Strategy & GovernanceDefine overarching IT strategies and policies, ensuring alignment with business objectives.Establish and enforce standards and best practices across the organization.2. Demand & Portfolio ManagementCollect, analyze, and prioritize requests from various business units.Manage project roadmaps, balancing resources and timelines.Oversee budget allocations to align initiatives with strategic priorities.3. Budget & Investment Governance for the COO AREA and the Telepass Group companiesLead IT budget planning and financial control processes.Evaluate and allocate investments, ensuring optimal ROI and cost-effectiveness.4. IT Processes & Standard DefinitionDevelop operational frameworks and methodologies (ITIL compliance).Ensure consistent, efficient processes for project delivery and service management.5. Design AuthorityDefine and supervise architectural guidelines, adopting principles such as event-driven architecture, “adopt instead of adapt,” and “freedom within boundaries.”Review and approve IT solutions to guarantee architectural consistency and strategic alignment.By collaborating with cross-functional teams and stakeholders, I drive the successful delivery of technology projects that support Telepass Group’s commitment to innovation and continued digital transformation.