Manuela Arcos

About Manuela Arcos

Hi, I\'m a Dell Technology Account Manager in the Enterprise Segment, with a focus on helping our customers transform their businesses through innovative technology solutions. With experience in the tech industry, I have developed a deep understanding of the challenges facing large organizations in today\'s digital landscape. I am passionate about working with clients to develop tailored solutions that meet their unique needs, and I pride myself on delivering exceptional customer service at every stage of the process. My expertise includes cloud computing, data storage and management, virtualization, security, and more. I have a proven track record of driving revenue growth through strategic account planning, cross-selling and up-selling, and developing strong customer relationships. In my role at Dell, I am committed to staying at the forefront of technology trends and advancements, so that I can provide the most relevant and effective solutions to my clients. I am a skilled communicator, collaborator, and problem-solver, and I thrive in fast-paced, dynamic environments. I would love to connect with you. Let’s chat!

Experience

1. Account Manager 2

   Dell Technologies

   Jun 2021 — Present · Round Rock, TX, US

   Developed and implemented sales strategies that resulted in a 20% increase in revenue within the Exxon Mobil and Chevron accounts, leveraging market trends and competitor analysis -Successfully identified and closed cross-selling opportunities, driving a 30% increase in sales within existing client accounts, while maintaining a 95% client satisfaction rate- Built and maintained strong relationships with key decision-makers at Exxon Mobil and Chevron, resulting in a 95% client satisfaction rate and repeat business- Analyzed market trends and competitor activity to identify growth opportunities and mitigate - Collaborated with cross-functional teams and project managers to deliver a high-profile project on time and within budget, leading to recognition from senior leadership- Identify new business opportunities, drive growth, and deliver successful projects - Conducted regular business reviews with clients, tracking performance, identifying areas for improvement, and developing action plans for enhanced results- Managed contract negotiations, pricing agreements, and renewals, ensuring sustainable and profitable partnerships with key clients. Key Accomplishments- Awarded Account Manager of the quarter and half for consistently exceeding sales targets and providing exceptional customer service- Exceed quota target by 115% half over half.

Education

• Texas A&M University

  Bachelor of Science - BS

  2017 — 2021