Manuel Meymar

Subject Matter Expert @Atlas Tech

COMPOSE / CANES HW1 SW1 and CANES SW1 MOD 1 • ECR (Engineering Change Request) management • SSA-CCB-Software Trouble Report Checklist • Strong experience as a LINUX/Windows System Administrator and Production Support of various applications and software upgrades. • Project Management: created solutions for complex customer service issues, became proactive in resolving negative service trends, and resolved high complexity or sensitivity customer interactions. • Analyzed trend and business insights data exposed through ECR and CS contacts to identify and drive mutually beneficial resolutions impacting the broader customer base. • Administration and support of infrastructure software servicing distributed systems IT. • Leveraged software and developed processes to facilitate automation of IT systems management installation and management of Server Operating Systems and software applications. • Installation, configuration and support of various server solutions, blades, standalone and virtual servers. • Diagnosed system problems and interacted with other technology professionals in determining root cause in a timely manner. • Management of user accounts, system security, installation of patches, and STIG using DISA information Assurance Vulnerability Management (IAVAM) program on Linux and Windows servers. • Installation of SSL certificates on Linux Servers. • Create, implement and maintain standards for maintaining security posture for LINUX and Windows servers in addition to performing STIG scans using SCAP. • After assessing, hardened operating systems using DISA IASE STIGS, SCAP and STIG viewer and provided quality support to end users on variety of IT related issues on LINUX and Windows servers.