Manuel M.
Senior Staff Relations Specialist @The Cheesecake Factory
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WORK HISTORY
Senior Staff Relations Specialist @The Cheesecake Factory
Conduct employee relations investigations across U.S. restaurant locations involving harassment, discrimination, retaliation, workplace conduct, and policy violationsManage end-to-end investigative casework from intake through resolution using internal case management systemsPartner with Staff Relations leadership and restaurant operators to support timely, consistent, and compliant disciplinary outcomes, including termination recommendationsInterpret and apply company policies and employment laws, providing guidance to management on employee relations concerns and corrective actionPromote and reinforce company culture, values, and ethical standards while supporting respectful workplace practices
EDUCATION
SUNY Westchester Community College
Business Administration and Management, General
Columbia Southern University
Bachelor of Applied Science (B.A.Sc.), Business Administration Human Resource Management
ABOUT MANUEL M.
Senior employee relations professional with 10+ years of experience supporting complex, multi-site organizations through high-risk people issues, compliance challenges, and organizational change.I specialize in employee relations investigations involving harassment, discrimination, retaliation, ADA accommodations, wage concerns, and policy violations, and I regularly advise executive and operational leaders on disciplinary decision-making, risk mitigation, and compliant people practices.In addition to investigations, I’ve led HR operations and built scalable HR infrastructure for growing organizations, including policy development, compliance frameworks, and manager guidance in fast-paced, regulated environments.
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