Manuel Manny Lanzas

About Manuel Manny Lanzas

I’m a people-first sales, operations, and talent leader with 8+ years of experience driving revenue, building teams, and managing customer-facing environments across fitness, recruiting, and operations.My career sits at the intersection of people, performance, and process. I’ve led gym operations, trained and coached sales teams, generated six-figure revenue through direct sales and recruiting, and served as a trusted point of contact in high-pressure, customer-facing environments. Whether I’m selling memberships, closing clients, onboarding talent, or resolving complex issues, my focus is always the same: clarity, consistency, and results.I’ve successfully:Driven membership and revenue growth in fitness environmentsTrained and coached sales teams on closing, customer experience, and accountabilityGenerated $150K+ in revenue through business development and recruitingBuilt and managed pipelines, schedules, and daily operationsSupported hiring, onboarding, and people operationsLed front-line teams while maintaining high service standardsWhat sets me apart is my ability to sell, lead, and operate simultaneously. I’m equally comfortable closing a deal, coaching a team member, fixing a broken process, or stepping in to handle high-level customer issues.I’m deeply passionate about fitness, movement, and community, and I thrive in environments that value energy, accountability, and growth. I’m currently relocating to the Atlanta area (January 2026) and am open to General Manager, Operations Leadership, People Ops, Talent, or Customer Success roles in on-site, hybrid, or remote settings.If you’re building something and need someone who can drive revenue, lead people, and keep operations tight, let’s connect.

Experience

1. Front Desk Supervisor

   Miami Management Inc

   Dec 2022 — Present

   Lead customer-facing operations in a high-traffic, 24/7 environment as the primary point of contact for residents, guests, and vendors.Manage staff schedules, coverage planning, and shift accountability across multiple teams.Resolve customer and operational issues independently using sound judgment, discretion, and professionalism.Coordinate with vendors and service providers to maintain facility standards and smooth daily operations.Maintain a clean, organized, and professional environment aligned with brand expectations.Build trust-based relationships through consistent communication and reliability.

Education

• Edison2

  High School Diploma

  2011 — 2015