Manuel Aquezolo

About Manuel Aquezolo

Network Administrator with experience providing technical and functional support to…

Experience

1. Network Administrator

   Xpartans

   Feb 2020 — Present · Lima, PE

   Company in charge of managing the technology and Cybersecurity area for Comunal company in Peru and Mexico- Manage and maintain the network infrastructure of 20 Branches in Peru and Mexico, ensuring its proper functioning and network security- Responsible for design, deploy, and manage Next-Gen Firewall (NGFW) solutions at Comunal- Work closely with other IT team members and vendors to coordinate technical solutions and ensure the operational efficiency of systems- I manage the bandwidth of VLANs using Fortinet devices- I implement and manage VPNs between all branches- Accurately document incidents, changes, and new functionalities implemented in systems, ensuring precise and accessible information management- Responsible for managing SD-WAN with Fortinet for load balancing of Internet service providers.Attend meetings with client prospects to present and explain the IT services offered, addressing their technological needs and expectations- Provide training sessions for internal users to ensure effective and efficient use of systems and applications- Coordinate necessary technical changes in systems, verifying test results to ensure changes meet established quality standards- Resolve technical issues within systems and escalate complex cases to the appropriate vendors for resolution when necessary- Attend meetings with clients to gather and analyze their needs, ensuring proposed solutions are implemented according to the desired infrastructure- Perform weekly on-call shifts to handle emergency situations related to any system, ensuring operational continuity- Provide remote technical support to users and travel between branches to offer on-site assistance with applications and technical help- Administration includes configuring segmentation, VPNs, NAT, IDS/IPS, and threat mitigation- Support in various information technology platforms and operating systems like Fortinet, Cisco, Ubiquiti, Windows, Mac OS, Linux.