Manu Saigal

About Manu Saigal

With over 2 decades of experience in turning around businesses, PnL management, framing and executing new initiatives, people management, detailed task & resource planning. She has acted as a single point contact for clients in escalation situations and has deep experience in senior client handling across industries. Proven areas of expertise are -• Building long term customer relationships• Creating Winning Teams• Setting up new businesses and practices from scratch• Leadership centered around authenticity, inclusion and coaching• Entrepreneurial ability and skills in translating vision and deliver on high-impact decisionsSpecialties: ITIL Foundation V3 and CoBit Foundation certified

Experience

1. Country Manager - India

   Hays

   Jun 2025 — Present · Bengaluru, IN

Education

• London Business School

  International Immersion Program, Global Operations Management

• University of Mysore

  BE, Electronics and Communication

  1996 — 2000

• Indian School of Business

  PGPMAX

• The Wharton School

  International Immersion Program, Competitive Marketing Strategy and Mergers & Acquisitions

Skills

• Pre-Sales
• Data Center
• Resource Management
• Sla
• Project Governance
• Service-Level Agreements (Sla)
• Program Management
• IT Operations
• Customer Relationship Management (Crm)
• Service Delivery
• Management
• Project Management Office (Pmo)
• Transition Management
• Remote Infrastructure Management
• Requirements Analysis
• Team Management
• Project Management
• Crm
• Itil
• IT Service Management
• Pmo
• Oracle Applications
• Pmp
• Vendor Management