Manu Pratap Singh

About Manu Pratap Singh

I am a Risk & Compliance Professional with 8+ years of experience across governance, risk, compliance (GRC), operations, and sales. Currently, as a Regulatory Manager – Risk & Compliance (OPS Security) at Teleperformance, I design and implement internal controls, audit-ready workflows, and regulatory compliance frameworks that mitigate operational risks and safeguard organizational integrity.Previously, I led a high-performing team in AMCC (Operations), driving operational efficiency, performance monitoring, and policy adherence. As a Mentor, I coached teams to resolve challenges, improve productivity, and strengthen problem-solving skills in dynamic, high-pressure environments.Earlier, as Sales Manager at Cargo On Go, I managed client relationships, contract negotiations, and import logistics, enhancing both process efficiency and customer satisfaction. My career began as a Global Talent Partner with AIESEC India, where I built expertise in stakeholder management, cross-cultural collaboration, and organizational development.I strengthen my professional expertise with a robust set of certifications:Lean Six Sigma Yellow Belt (LSSYB)| Participated in LSSGB projects in process improvement, risk reduction & audit complianceAI & Law (Lund University)| Understanding AI ethics, corporate law, and regulatory governanceRegulatory Compliance & Privacy Law (University of Pennsylvania)| Expertise in GDPR, privacy frameworks, and compliance managementCompliance & Anti-Corruption (University of Pennsylvania)| Strengthening corporate ethics, governance, and risk frameworksGoogle Data Certifications | Applying data-driven decision-making and analytics to risk strategyMy career combines risk assessment, compliance monitoring, audit readiness, and process optimization with a strong focus on governance, regulatory integrity, and operational excellence. I am passionate about leveraging data analytics, RegTech, and continuous improvement methodologies to help organizations stay resilient and future-ready.Motto: Non Ducor, Duco — I am not led, I lead.

Experience

1. Regulatory Manager

   TP

   Oct 2025 — Present · Jaipur, IN

   I am an accomplished Regulatory Manager dedicated to operational excellence and risk management at Teleperformance (TP). In this leadership role, I guide cross-functional teams to translate evolving global regulations (data privacy, telecom, financial services) into clear, actionable business policies. My primary goal is to maintain TP\'s reputation for high-integrity service delivery by securing necessary certifications and ensuring enterprise-wide compliance, ultimately enabling thousands of seamless customer interactions daily.

Education

• Amer Maharaja College, Jaipur

  Bachelor of Applied Science - BASc, Science

  2013 — 2016

• Seedling Modern High School - India

  Science