Manu Kumar

About Manu Kumar

Results-oriented professional with a strong focus on customer satisfaction, experienced in navigating international and multicultural business settings. I bring excellent interpersonal skills, a can-do attitude, and the flexibility to work autonomously or collaboratively within diverse teams.Passionate about learning and self-improvement, I am dedicated to both personal growth and progressing in my professional journey.

Experience

1. Engineer - Managed Cloud Operations

   Sopra Steria

   Oct 2020 — Present · Noida, IN

   Be first contact for any type of request- Maintain, develop, improve, support, operate TSIM AWS Cloud Platform- Standardize platform (application & operating system)- Support teams like MS or PSO in any type of INC, CHG, PRB, RCA, outages, onboarding (on demand), project (on demand)- Update/Patching/Upgrade applications (TSIM, Secure Relay, B2Bi, Transfer CFT, Axway DB)- Update/Patching/Upgrade Operating Systems- Organize and support maintenance (application + OS + customer information + doing)- Documentation (platform and solution, activity tracking for traceability)- Migration of TSIM Customers from Atos cloud platform to Aws Cloud- Handling the administrative part of the application (TSIM) in order to enhance the performance of the TSIM System

Education

• Kendriya Vidyalaya

  High School, General Studies

  2010 — 2012

• AJAY KUMAR GARG ENGINEERING COLLEGE, GHAZIABAD

  Bachelor of Technology (BTech), Information Technology

  2014 — 2018

• Sri Chaitanya College of Education

  INTERMEDIATE, SCIENCE

  2012 — 2014