Manu Kumar K. S.
AVP Tower Lead-P2P
- Role
- Associate Vice President at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manu Kumar K. S.
Professional Profile: Professional Profile: Overall 20+ years of expertise in…
Experience
Associate Vice President
Sep 2022 — Present · Hyderabad, IN
Provide Strategic and operational solutions and transformation offerings to our clients that reflect domain rich thought leadership- Engage with and support Genpact product development organization in ensuring domain proficiency in technology offerings - Partner with Various team to ensure latest trends in P2P domain is embedded into Genpact solutions and digital and technological offerings-Develop and implement focused project on e-invoicing, working capital improvement initiative, etc- Collaborate with the GPO to design, implement, and monitor global PTP processes and their system enablement- Drive continuous improvement through detailed process design, job design, and work instructions- Develop current and future state Value Stream Maps for the e2e PTP process- Analyze change impact during PTP implementations and build business readiness- Track implementation progress and work with delivery teams to ensure successful anchoring- Design and execute impactful change management strategies for process adoption- Gather data on current PTP operations, identify pain points, and recommend solutions- Standardize and optimize global PTP performance to align with industry best practices- Design and monitor key performance indicators (KPIs) across the process- Ensure the PTP process works effectively with linked processes- Lead and govern the global PTP community, fostering continuous improvement- Partner with key stakeholders on process design, policies, KPIs, data standards, and role definitions- Provide guidance and deep-dive expertise to sub-process owners- Support continuous improvement initiatives within the PTP area- Maintain process integrity and documentation, aligning with global standards.
Education
Bangalore University
Master's degree
2004 — 2006
ICFAI Distance Education
Diploma in Business Management
2009 — 2011
Skills
- Operations Management
- Performance Management
- Crm
- Team Management
- Business Process Outsourcing (Bpo)
- Outsourcing
- Transition Management
- Management
- Mis
- Process Improvement
- Training
- Service Delivery
- Business Process Improvement
- Offshoring
- Business Process
- Vendor Management
- Bpo
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