Manu Basheer
Global Contact Center Solutions Technical Specialist |IVR Developer |Quality Analyst |Product Owner |IT Operations |Driving revenue and satisfaction with optimized interfaces and empowered teams
- Role
- Product Owner at Techgentsia Software Technologies Private Limited
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manu Basheer
With a diverse 17-year career in the IT industry in the contact center domain, I bring a…
Experience
Product Owner
Techgentsia Software Technologies Private Limited
Jun 2023 — Present · Alappuzha, IN
Volunteering as Product Owner for Thasmai Charitable Trust, delivering comprehensive mobile application, significantly reducing paperwork and enhancing operational efficiency.• Managing outsourced development activities, converting business requirements to technical sensibilities and getting the work done employing Agile principles aligning with client needs and organization vision
Education
Cochin University of Science and Technology
Bachelor's degree, Electronics and Communications Engineering
Cochin University of Science and Technology
Bachelor of Technology - BTech, Electronics and Communication Engineering
Birla Institute of Technology and Science, Pilani
MS, Software Systems
2007 — 2010
Cochin University of Science and Technology
B Tech, Electronics and Communication
2000 — 2004
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