Manu Balachandran

About Manu Balachandran

More than 28 years of IT industry experience in technical and management roles •Global experience (more than 15 countries) in delivering and supporting large software projects across industry verticals •Large experience in designing, developing, implementing and supporting of communication, office automation software products in domains such as Telecom, BFSI, Government and Logistics •Experienced in defining and implementing business process framework such as CMMi and PCMM •Experienced in Software Quality Assurance •Experienced in Program Management Office (PMO) management •Experienced in Pre-sales •Skilled in managing Software Practices with P&L responsibility •General managerial experience in running Strategic Business Units (SBU) with P&L responsibility •Experienced in merger and acquisition due-diligence and transformation process •Expertise in building and managing motivated teams across diverse cultures •Skilled in managing International business alliances partners Specialties- Software development & maintenance - Software product development & maintenance - Account Management - Operations Management (even for large corporate outside IT business vertical)- Practice Management - Business Alliance Management - Center of Excellence Management - Quality Control/Assurance - CMM/CMMi Process Management

Experience

1. Vice President - Customer Services

   Ospyn Technologies Limited

   Aug 2018 — Present · Trivandrum, IN

   Roles and Responsibilities include global implementation and support of Ospyn\'s flagship product Digital Document Filing System (DDFS)

Education

• Board of Technical Education, Kerala

  Post Graduate Diploma, Computer Application

  1985 — 1987

• University of Kerala

  MBA, Business Administration

  1984 — 1988

• University of Kerala

  BSc, Mathematics

  1982 — 1985

Skills

• Enterprise Architecture
• Architecture
• Leadership
• Partner Management
• Telecommunications
• Account Management
• Software Development
• Project Management Office (Pmo)
• Mis
• Business Alliances
• Business Strategy
• Global Delivery
• Business Development
• Software Development Life Cycle (Sdlc)
• Solution Architecture
• Vendor Management
• Team Management
• Quality Assurance
• IT Strategy
• Strategy
• Requirements Analysis
• Manual Testing
• Management
• IT Outsourcing
• Solutions Marketing
• IT Service Management
• Business Analysis
• Business Process
• Project Management
• Testing
• Pre-Sales
• Program Management
• Outsourcing
• Consulting
• Sdlc
• Cloud Computing
• Integration
• Cross-Functional Team Leadership
• Crm
• General Management