Mantu Kumar Shah

Virtual Relationship Manager - Customer Experience @Equitas Small Finance Bank

Gurugram, HR, IN
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WORK HISTORY

Jul 2024 — Present

Virtual Relationship Manager - Customer Experience @Equitas Small Finance Bank

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Gurugram, IN

Responsible for handling portfolio of HNI client.Engaging with NRI Clients.Focused on FD depletion customer and increasing for penetrations.Increasing revenue and responsible for P&L.Cross selling all the Banking products like asset, liabilities, NRI, Mutual fund/SIP, TPP, Trade forex etc.NTB NR Clients.

EDUCATION

2018 — 2021

Delhi University

Bachelor of Commerce - BCom

ABOUT MANTU KUMAR SHAH

4+ years experience in Banking. Skilled in Customer service, Sales, Team Handling, call monitoring, banking experience, lead generation, email, escalation Handling, CRM, Microsoft Excel, Microsoft Word. Strong administrative professional with a Bachelor of Commerce - BCom focused in Accounting from Delhi University. Now I am working with Equitas Small Finance Bank as a VRM.

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Mantu Kumar Shah — Virtual Relationship Manager - Customer Experience at Equitas Small Finance Bank in Gurugram, HR, IN | Unifers