Mantas Cekanauskas

Contract Accounts @KONE

Averaging cash collection of 67.32% MoM by reviewing and assessing queries & disputing root cause analysis to agree corrective actions from end-to-end perspective and in cooperation with relevant parties.Participating in selected meetings with operations to build detailed understanding of unit business performance and related topics.Develop, support, and maintain the collection strategy and the dispute management routing, ensuring FL wide fit.Consistently achieved an good track record in debt collection during high volume calls, meeting and exceeding targets through effective negotiation and conflict resolution skills.