Mansur Ansari
Associate Director - Global IT Service Delivery at Cognizant | 15+ Years Delivering Large-Scale Data Center & Enterprise Transformation Programs | $100M Strategic Deals | IT Operational Excellence | India • USA
- Role
- Associate Director - Service Delivery at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mansur Ansari
As a global IT Service Delivery Leader with 15+ years of experience, I specialize in building scalable Enterprise Infrastructure, automating processes and workflows, and enabling operational excellence for large enterprise clients, resulting in remarkable revenue, portfolio and business growth. Throughout my career, my focus has been on aligning technology execution with business strategy, and building service models that support long-term client partnerships.I am currently serving as an Associate Director – Service Delivery at Cognizant, where I lead a cross-functional team of 300+ professionals, while overseeing a portfolio with $24M in ARR. My role involves driving large-scale delivery programs, strengthening operational governance, and implementing automation-led improvements that elevate service performance, customer experience, and enterprise resilience.My career is marked by my ability to foster meaningful partnerships with Enterprise clients and CXOs, to shape and execute large-scale transformation programs, such as Enterprise Infrastructure Design, Data Center transformation, AI-Driven Automation, Virtual desktop Environments, and End-User Computing Services. These initiatives have enabled organizations to modernize legacy environments, improve service agility, and build scalable technology ecosystems.Major Career Accomplishments: Cumulative Revenue Generated – $400M through strategic deal leadership, and RFP-driven client acquisitions. Team Leadership – Built, scaled, mentored and led cross-functional global teams of 300+. Data Center Transformation – Multiple data center projects executed, including greenfield builds, lift & shift programs, migrations, transitions, and modernization projects. ARR and Cost Savings – Consistently delivered an ARR of $24-$26M and cost savings of $1.4M since FY2015. Global Exposure – Led Global delivery programs across USA, with key assignments in New York, New Jersey, and Arizona.Project Portfolio: Data Center Build, Migration & Modernization Lift & Shift Projects and Architecture Setup Enterprise IT Infrastructure Transformation Digital Transformation & Automation (including AI solutions) IT Service Delivery & Service Desk Transformation IT Transition & Offshore Delivery Setup Large Enterprise Technology Deal Execution Virtual Desktop Infrastructure & End User Computing OptimizationTo develop scalable and efficient IT Operations, reach out at:+91••••••••47 | m••••••••@gmail.com
Experience
Associate Director - Service Delivery
Apr 2025 — Present · Bengaluru, IN
Leading end-to-end Enterprise Service Delivery Operations for a Utilities client.• Directing a team of 300+, across an Offshore development center and global offices. • Driving projects across Data Center Engineering, NOC, Service Desk, and End User Services (EUS).• Delivering million-dollar cost savings annually, via process improvements and srategic negotiations.• Enhancing operational efficiency significantly, by boosting metrics, such as CSAT, FCR, AHT, etc.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.