Mansoor Ahmad
QA Test Engineer • Deloitte
- Role
- Test Engineer at Deloitte
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Mansoor Ahmad
Dedicated and results-oriented ServiceNow Tester with over 4 years of hands-on experience in testing ServiceNow implementations and upgrades. Proficient in developing test plans, executing test cases, and identifying defects to ensure the quality and reliability of ServiceNow applications. Skilled in test automation, environment management, and documentation. Effective communicator and collaborator, adept at working with cross-functional teams to achieve project objectives. Continuously striving for process improvement and staying updated on the latest trends in ServiceNow platform testing. Ready to leverage expertise to contribute to the success of challenging projects.
Experience
Test Engineer
May 2024 — Present · IN
Experienced ServiceNow Tester with a proven track record ServiceNow ATF and ServiceNow HRSD testing Conducted manual on testing using ServiceNow HRSD, ensuring high software quality.Collaborated with development teams to resolve software defects, enhancing customer satisfaction.Developed and executed test scripts, achieving a 30% reduction in defect rates.Created documentation for the Process, for the stake holders.Performed comprehensive HRSD testing, including case management, employee service center, and knowledge management modules.
Education
Cathedral Sr Sec School
12, Computer Science
Integral University, Lucknow, Uttar Pradesh
Bca, Computer Science
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