Mansi Thakur
Microsoft Office 365 Support Engineer @Tata Consultancy Services
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WORK HISTORY
Microsoft Office 365 Support Engineer @Tata Consultancy Services
Thane, IN
Microsoft 365 Support Engineer with experience in Exchange Online & Hybrid environments, Azure AD, Intune, and Enterprise IT Support.Skilled in user & mailbox management, troubleshooting mail flow issues, Azure AD Connect, Conditional Access, and device management using Intune.Hands-on experience with PowerShell for automation and reporting.Certified in AZ-900 and AZ-104, with strong customer-handling and SLA-based support experience.Actively seeking opportunities in Microsoft 365 / Exchange / Cloud Support roles.
EDUCATION
Mumbai University
Bachelor's degree, Computer Science
ABOUT MANSI THAKUR
Messaging & Microsoft 365 Administrator with 4 years’ experience in managing Exchange Server 2019, Exchange Online, and hybrid environments for users. Skilled in Azure AD, Intune, Teams, SharePoint, and PowerShell automation to improve efficiency and reduce downtime. Experienced in email security (Cisco) and driving seamless M365 adoption across enterprise environments.
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