Mansi Singhal

About Mansi Singhal

As a SaaS Account Management Leader, I thrive on helping B2B enterprises grow by driving client success and revenue expansion. Over the past 11 years, I\'ve specialized in building and managing high-performing teams, leading strategic account initiatives, and forging long-term partnerships.Currently at Razorpay, I empower enterprise merchants to scale their businesses by leveraging our best-in-class fintech products. My work focuses on providing strategic guidance and ensuring our clients achieve maximum value and growth.Previously, as Senior Director of Strategic Accounts at LeadSquared, I was instrumental in:Growing a portfolio of key enterprise clients across the tech and marketplace industries.Leading a team to consistently exceed revenue targets through consultative selling and proactive account management.Driving a client-first culture focused on fast-paced, mutual growth.My expertise spans the entire customer lifecycle, from business development and consultative selling to onboarding, customer success, and farming. I am particularly skilled in negotiation, deal structuring, and P&L management—all while delivering exceptional value that ensures our clients not only meet but exceed their business goals.My core belief is simple: when our customers grow, we grow with them. I\'m passionate about building impactful relationships and am always open to connecting with fellow leaders in the SaaS space.

Experience

1. Associate Director - Strategic Accounts

   Razorpay

   Feb 2025 — Present · Bengaluru, IN

   Spearheaded net revenue expansion initiatives for top GMV merchants at Razorpay, focusing on strategic account management. • Drove product penetration strategies to enhance client engagement and satisfaction. • Collaborated with cross-functional teams to align business objectives with client needs, ensuring seamless service delivery.KPI - Quota carrying role - NR expansion

Education

• Jaypee Institute of Information Technology

  B. Tech, ComputerScience and Engineering

• Management Development Institute, Gurgaon

  Master of Business Administration (MBA), Marketing/Marketing Management, General

  2012 — 2014

Skills

• Microsoft Office
• C
• Business Strategy
• Competitive Analysis
• Start-Ups
• Microsoft Word
• Team Leadership
• Market Analysis
• Teamwork
• Team Management
• Sql
• Key Account Management
• Marketing
• Business Development
• Digital Marketing
• Product Management
• Project Management
• Crm
• Project Planning
• Market Research
• Leadership
• New Business Development
• Product Development
• Analysis
• Customer Service
• Analytical Skills
• Sales Management
• Brand Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Social Media Marketing
• Business Analysis
• Powerpoint
• Microsoft Excel
• Data Analysis
• Management
• Strategy