Mansi Poral

Technical & Cloud Support Engineer | Delivering Innovative AI Solutions | Bridging Technology and Customer Success

Role: Technical Cloud Support Associate at Amazon Web Services (AWS)
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

About Mansi Poral

Technical & Cloud Support Engineer with expertise in troubleshooting, resolving technical issues, and implementing chatbots using cutting-edge technologies. Proficient in managing AI-powered customer engagement platforms and delivering exceptional customer service. Skilled in problem-solving, effective communication, and ensuring seamless user experiences. Passionate about learning and adapting to new technologies. Let’s connect!

Experience

Technical Cloud Support Associate
Amazon Web Services (AWS)
Mar 2025 — Present · Bengaluru, IN
Troubleshoot technical issues across multiple AWS cloud services, ensuring timely resolution and high customer satisfaction. • Demonstrated strong understanding of AWS services and cloud concepts

Education

Sri Chaitanya Techno School, Bangalore
Secondary School Examination
2013 — 2018
Sri Venkateshwara College of Engineering, BANGALORE
Bachelor of Engineering - BE, Artificial Intelligence
Sri Chaitanya College of Education
Senior Secondary Central Examination , PCMB
2018 — 2020

Contact information

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Current company

Amazon Web Services (AWS)

IT Services and IT Consulting · 10K employees · Founded 2006 · 410 Terry Ave N, Seattle, WA, 98019, US

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

amazon.com

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About Mansi Poral

Experience

Technical Cloud Support Associate

Education

Sri Chaitanya Techno School, Bangalore

Sri Venkateshwara College of Engineering, BANGALORE

Sri Chaitanya College of Education

Find verified contacts for anyone on LinkedIn