Mansi Mehta
Fraud Analyst at American Express ❤️ | Previously at Barclays, XL dynamics, Teleperformance
- Role
- Senior Fraud Analyst at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mansi Mehta
Seasoned operations expert in UK & US banking and fintech- Streamlining customer experience by process optimization, P2P learning and overcoming operational challenges- Complying with data protection laws UK and fulfilling Customer Duty set by FCA- Supporting controls for risks - operational, reputational, legal and compliance- Avid enthusiast for Risk management, risk identification, treatment and mitigation. Hold vast knowledge of controls operations and design- Expert in solving complex customer issues through customer first approach. Building pillars enhancing customer experience by analyzing customer behaviour and customer sentiments- Analyzing trends from customer voice to enhance NPS scores for business- Lifelong learner, Team player and a self starter.
Experience
Senior Fraud Analyst
Apr 2025 — Present
Education
Kanoria P G Mahila Mahavidyalaya, Jaipur
Bachelor of Arts - BA
2018 — 2021
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