Mansi Jain
Group Manager|Quality assurance
- Role
- Group Manager at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mansi Jain
As a Quality Manager at Webhelp, I lead a team of quality analysts who ensure the highest standards of consumer services for our clients across various industries. I have a Bachelor of Business Administration degree from Maharaja Agrasen Institute of Management Studies, and I have been working in the quality field for over four years. I have developed skills in performance management, consumer services, quality auditing, and team leadership. I am passionate about delivering excellent customer experiences and driving continuous improvement in our processes and practices. I collaborate with various stakeholders and partners to align our quality objectives with the business goals and values of our organization.
Experience
Group Manager
Jun 2024 — Present
Education
Maharaja Agrasen Institute of Management Studies
Bachelor of Business Administration, General
2014 — 2017
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