Mansfield Wrotto
SVP Program Manager @Bank of America
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WORK HISTORY
SVP Program Manager @Bank of America
Charlotte, NC, US
Built and manage client experience for the Fraud and Claims organization, which comprises ~5k team members across multiple countries and executes ~7MM fraud and ~900k claims interactions monthly.
EDUCATION
Georgia Institute of Technology
Bachelor of Science - BS
University of Illinois at Urbana-Champaign
Master of Business Administration - MBA
The Wharton School
Certificate
SKILLS
ABOUT MANSFIELD WROTTO
Dynamic and motivated strategy and operations professional with a proven record of building cross-channel relationships, managing projects, and business processes from concept to completion. Skilled in building risk management and client experience programs, demonstrating exceptional communication skills, and making critical decisions during challenging business environments. An adaptive and transformational leader with an ability to produce independently, create effective reporting and presentations and develop opportunities that further establish organizational goals.
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