Manraj Chhina

Director, Customer Success @Deel

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jul 2024 — Present

Director, Customer Success @Deel

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EDUCATION

2008 — 2011

Sheffield Hallam University

Bachelor of Laws (LLB), Law

SKILLS

Legal ResearchTime ManagementEarly-Stage StartupsCase ManagementMarket ResearchBusiness ProcessCommunicationEvent ManagementManagementBusiness DevelopmentLegal DocumentsLeadershipClient RelationsAccount ManagementLegal WritingCustomer ServiceOperations ManagementSocial MediaSales ProcessSocial Media MarketingNew Business DevelopmentMarketing StrategyCustomer ExperienceStart-UpsTeamworkBusiness StrategySales

ABOUT MANRAJ CHHINA

I am a growth-focused leader with 10+ years of experience building and scaling world-class Customer Success and Account Management organizations in high-velocity environments. I specialise in transforming Customer Success from a cost center into a powerful commercial engine. Focusing on operationa rigor, data-driven playbooks and value realisation. Proven track record of reducing churn, increasing GRR and transforming customer success into a commercial growth engine that drives Net Revenue Retention (NRR) through expansion.

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